Shipping policy

Domestic Shipping

House of Juliet currently ships within the United States only. At this time, we do not offer international shipping.

Orders are typically processed within 1–3 business days after purchase. Once your order has shipped, you will receive a confirmation email with tracking information.

Please note that processing times may be extended during product launches, holidays, or periods of high order volume.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Any free shipping promotions will be clearly stated on our website when available.

Delivery Times

Estimated delivery times vary depending on your location and shipping method selected at checkout. Most domestic orders arrive within 3–7 business days after shipment.

Please note that delivery dates are estimates and are not guaranteed.

Tracking Your Order

Once your order has shipped, you will receive an email containing tracking information so you can follow your package's journey.

Lost or Delayed Packages

House of Juliet is not responsible for shipping delays caused by carriers, weather conditions, natural disasters, or other circumstances beyond our control.

If your package appears lost or significantly delayed, please contact the shipping carrier first. If you need additional assistance, feel free to reach out to our customer support team.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. House of Juliet is not responsible for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee changes can be made once an order has been processed.

Questions

For any shipping-related questions, please contact us through our website contact form or customer support email.